Troubleshooting, Support and Education

An effective External Quality Assessment programme should not be regarded as merely a means to assess laboratory performance, but should also seek to support and educate participants to enable them to improve and optimise patient care. UK NEQAS (Blood Coagulation) is committed to provide support to participants in all aspects of haemostasis testing. This includes:

• Advice from internationally renowned experts in the field of haemostasis.
• Repeat samples to investigate test performance issues.
• Additional data analysis to investigate possible causes of outwith consensus performance.
• Documents advising on how to approach assay performance issues, and audit templates to record root cause analysis. These can be downloaded from the participant-specific section of the website.