Contact us

UK NEQAS For Blood Coagulation

3rd Floor Pegasus House
463A Glossop Road

Sheffield

S10 2QD

Phone:+44(0)114 267 3300

Fax: +44(0)114 267 3309
E-mail: neqas@coageqa.org.uk

Our business hours

Monday - Friday09:00 - 17:00
Voicemail at other times and on public holidays. Existing participants should have their participant number available when calling.

 Complaints & Appeals

We aim to provide a high quality service to participants, and to ensure participants are satisfied with all aspect of the proficiency testing programmes we run. Any complaint about UK NEQAS for Blood Coagulation will be treated as serious, and will be dealt with as soon as possible by the director or manager.

In the first instance, complaints should be addressed to the Scheme Manager - contact details can be found under Personnel.

If the outcome is not to the satisfaction of the participant, referral may be made in the first instance to the Chair of the Steering Committee.

 

Participants can also appeal against their performance assessment is they feel their result have been scored inappropriately. All appeals will be considered, and participants will be contacted with the outcome of the appeals.

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